The Ultimate Guide To I.T. Support And Services

IT Buyers GuideWhat You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Read This Guide And You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

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We saved money!

We just went to O365 and the guys were here Friday at 3 p.m. until 1:30 a.m. in the morning, and they were fantastic. And since we’ve done the 365 and the managed services, I don’t have to worry about going over budget. We don’t have the expertise nor does it make sense for us to have a fulltime IT person on board.

They know what the trends are and how that will benefit us to serve our client base so that we can do what we do best… They are partnering with you. They are working with you together. I really love working with these guys…I know that if I’m ever down, that they are here in a heartbeat… The visibility and the attention that we’ve been getting are fantastic.

Peggy Crews Controller, Firm Administrator
Coles & Bodoin, LLP

Light Years Above the Competition

Their overall knowledge of IT and how they structure their systems, solutions and price point, all are light years above what other IT providers have done for us…The way they build the technology, the way they architect it, the way they use the cloud – they have a much better sense and understand of how to put it all together… They’ve taken our technology to a whole other level. I could not afford to be down technologically as a company doing what we do: HR, payroll and benefits. We have to be up all the time…But they monitor everything. And they are proactive. They come to us and say ‘we need to do this or we need to do that. They’re phenomenal. I cannot say enough great things about their company.

Jeff Garr CEO
HR Knowledge