IT support for medical practices, clinics, and healthcare providers.
Medical and dental practices run on systems that cannot go down: the EHR, the imaging archive, the schedule. Every one of them touches protected health information, which makes IT a compliance obligation as much as an operational one. We keep clinical systems running and the HIPAA paperwork defensible.
Industry Context
Why healthcare practices need IT that understands the work.
Healthcare is the most-attacked industry in the country, and the reason is simple: a medical record is worth far more to a criminal than a credit card number, and a practice that loses access to its EHR cannot see patients. The operational reality is unforgiving — downtime is measured in cancelled appointments, and clinical staff cannot work around a system that is offline. On top of that, every practice is accountable for the HIPAA Security Rule, which requires a documented risk analysis, enforceable access controls, audit logging, and a workable contingency plan. OCR's recent enforcement has concentrated on exactly the failures we find most often when we take over an environment: risk analyses that were never completed, no current inventory of the systems touching ePHI, and multi-factor authentication that was never switched on. We build environments that keep clinical systems available and produce the documentation an investigator actually asks for.
Challenges You Face
The IT issues most healthcare practices deal with.
EHR downtime that stops clinicians from seeing patients
Ransomware — healthcare is the most-targeted sector
A HIPAA risk analysis that is out of date, or was never completed
Legacy imaging and medical devices that cannot be patched or taken offline
No current inventory of which systems actually touch ePHI
Access that is never revoked when clinical or front-desk staff turn over
Securing telehealth and remote access to the practice management system
Software We Support
The tools healthcare practices actually use.
We know these platforms from years of hands-on work — not from a Google search.
How We Help
What Tech Advisors brings to healthcare practices.
A signed Business Associate Agreement before we touch a single system
Documented HIPAA Security Risk Analysis, reviewed and kept current
MFA and encryption aligned to the breach-notification safe harbor
Network segmentation that isolates unpatchable imaging and medical devices
Tested backup and recovery built around EHR uptime, not just file restores
Access reviews and audit logging that survive an OCR document request
A live inventory of every system that creates, receives, or transmits ePHI
Compliance That Applies to You
The rules healthcare practices have to work within.
These are obligations your business carries. We build IT environments that help you meet them — we don't claim them as our own certifications.
HIPAA Security Rule
Requires a documented risk analysis, access and audit controls, integrity protections, transmission security, and a contingency plan for every system that creates, receives, maintains, or transmits ePHI.
Business Associate Agreements
Any vendor that touches ePHI — including your IT provider — is a business associate and must operate under a signed BAA. If your current provider has never signed one, that is itself a compliance gap.
HIPAA Breach Notification Rule
Breaches of unsecured PHI must be reported to affected individuals and HHS, with additional media notice for incidents affecting 500 or more people. Encryption that meets the safe-harbor standard can remove the notification obligation entirely.
Proposed 2024 Security Rule update (not yet final)
OCR's December 2024 proposal would make MFA, encryption of ePHI at rest and in transit, continuous asset inventories, and 72-hour incident reporting mandatory rather than addressable. It has not been finalized — but the controls it names are already where enforcement attention sits, so building them now is the low-risk path.
State privacy and breach-notification law
Massachusetts 201 CMR 17.00 and equivalent statutes in other states impose their own written-security-program and notification duties on top of HIPAA.
42 CFR Part 2
Practices handling substance-use-disorder treatment records are subject to confidentiality protections stricter than HIPAA alone, with separate consent and disclosure rules.
Healthcare Practices
Get IT support built for the way you work.
Free assessment includes a review of your current IT setup and a specific plan for how we'd improve it based on your industry and software stack.
IT Support for Healthcare Practices
Tell us about your business and what's not working.
IT for Healthcare Practices
Specialized IT. Specialized results.
Because generic IT support doesn't fit the way you actually work.