it support

In recent years, law firms have updated their technology, switching from paper to digital storage for important legal information. They use software for tasks like case management and billing, and some even let staff work from home. 


As law firms keep moving their operations online, having reliable IT support is crucial. If a firm doesn't have its own IT department, it can hire outside IT experts to get the help it needs. These experts can help your firm run smoother and protect it from online threats. 


Keep reading to learn how an IT service provider can support your legal practice.


Key Takeaways

  • Keeping client data protected is essential for compliance, operational efficiency, and maintaining your reputation.
  • A managed IT support team will help you optimize your systems and keep them safe from cyber threats.
  • Managed IT support teams can also provide helpful training and on-demand support services for your employees as they navigate today’s digital environment.
  • Hiring a managed IT service provider for your law firm is typically more cost-effective than hiring an in-house IT team.



Law firms in the US today need to follow strict rules set by the government and industry bodies. This includes rules from federal, state, and local authorities, as well as from the American Bar Association.


IT service providers can help you develop a compliance strategy that works for your firm. This involves selecting the right software for your operations and ensuring that client data is fully protected.


We can also help you understand the more technical aspects of legal compliance, especially when it comes to protecting client data and securing your systems.


Implementing a clear compliance policy will streamline your daily operations by reducing the need for constant checks and adjustments.


Additionally, when everyone understands the compliance requirements from the start, your team can avoid the penalties associated with non-compliance and work more efficiently.


This proactive approach not only saves time but also minimizes the use of resources that would otherwise be spent correcting compliance issues.




Law firms handle sensitive personal data, making them prime targets for cybercriminals. A 2023 study found that 29% of law firms have suffered a cybersecurity breach. 


The implications of such breaches can severely damage a firm's operations and reputation, especially during critical times like trials.


Among the common cybersecurity threats, phishing scams and malware stand out. Phishing involves criminals posing as trustworthy contacts to steal valuable information, while malware includes harmful software that can disrupt systems and leak data. 


Ransomware, a type of malware, poses a particularly severe risk by encrypting your data and demanding a ransom for its return.


The consequences of cybersecurity issues are not just operational but also financial. For instance, it can take an average of 24 days to recover from a ransomware attack, leading to significant downtime. 


This downtime can be disastrous during time-sensitive legal proceedings and result in lost business, which might deter potential clients in the future. Moreover, breaches can lead to non-compliance with strict regulations, potentially attracting fines and legal challenges.


To safeguard against these risks, partnering with a managed IT service provider is essential. They can fortify your defenses with measures like firewalls, antivirus software, and data encryption. 


Continuous system monitoring and quick response capabilities help mitigate threats promptly. In the event of a breach, IT providers also offer disaster recovery services.


Additionally, cybersecurity training for staff is crucial, particularly in hybrid work environments where employees might use insecure home or public Wi-Fi networks. 


Training helps employees recognize and avoid threats like phishing and malware, reducing risks linked to human error. 


Such proactive security measures not only protect your firm's data but also its standing with clients and regulators, ensuring long-term resilience against cyber threats.


Software Maintenance and Updates

Today’s lawyers rely on many different types of software programs to keep their firms running smoothly. 


These include programs for document management, client communication, time tracking, billing, and more. All of these programs are an important part of your IT infrastructure and should be maintained carefully.


These software programs need to be updated regularly. Developers will release new updates and patches for their programs when a new vulnerability has been identified.


If you don’t update your software programs on a regular basis, you could leave your organization vulnerable to cyber attacks. 


A professional IT service provider will help you create a software update schedule that doesn’t disrupt your operations.


We can also help you choose the right software programs and document your operations for compliance and efficiency. As technology evolves, we can help you adjust and upgrade your software suite.


This involves evaluating potential software programs and integrating them with your existing operations. They will make sure these programs are safe and compatible with your current infrastructure.


Data Management and Backup

Legal firms naturally gather lots of client data as part of their work. A good IT team can help keep this data organized and secure.


Starting with the right data management tools is key. For many firms, using cloud services is both cost-effective and practical. With cloud services, your data is safely stored in a remote data center, and your team can access it online. This means you don't need a physical data center at your office, which saves space and resources.


Choosing the right cloud provider is important and requires careful planning. A professional IT company can guide you in selecting a cloud storage provider that fits your needs and keeps your data secure.


Your IT team will also make sure the storage solutions fit well with how your team works. They'll help with regular data backups too, which are essential to keep your business running smoothly. 


Whether it’s a cyberattack or a natural disaster, these backups help ensure you can quickly get back to work without disrupting your legal cases.


Increase Client Confidence

When clients come to your law practice, they are trusting you with some of their most sensitive personal information. Depending on the types of cases you’re working with, they may also be dealing with very stressful personal scenarios.


Because of this, building trust with your clients is very important. Since data privacy is such a big concern for many consumers these days, it’s important to show them that you take security measures seriously.


By working with a trusted IT management provider, you can help put your clients at ease. Having a robust IT management and data protection strategy can also help set you apart from other legal practices in your area.


Outsourced IT Support Cost Benefits

When many law firms first consider working with IT professionals, they assume they need to hire full-time staff members. However, hiring a full-time IT team can be very expensive, particularly for a small firm.


Outsourcing your IT needs to a managed services provider is far more cost-effective. This is because you’ll only pay for the services you need. You can adjust your service levels based on your budget and easily scale up as your business grows.


Additionally, working with a managed services provider gives you access to a wide range of IT experts. For example, you’ll get access to cybersecurity specialists when you need them, without the cost of a full-time, senior level salary.


How Can Tech Advisors Help Your Law Firm?

Tech Advisors takes the stress of legal IT services out of your hands. We provide 24/7 IT support for our clients, ensuring that technical problems don’t affect your current operations. 


Book a consultation with us today to see how we can help your law firm thrive.