Meet The Tech
Advisor’s Team!

Konrad Martin is a man on a mission. His aim is to help organizations understand, recognize and manage the extraordinary risks posed by cybersecurity threats, and to create the structural resiliency necessary to minimize the danger, mitigate the damage, and recover quickly when a cyber intrusion occurs.

Konrad is a nationally recognized authority on cybersecurity and IT issues. He is the co-author of Cyber Storm, an Amazon #1 best seller, and the author of Hacked: How to Protect Your Business from the Fines, Lawsuits, Customer Loss & PR Nightmare Resulting from Data Breach and Cybercrime. He was a guest expert on the recently-released Amazon Prime documentary “Cyber Crime 2: The Dark Web and Cyber Crime.”

His firm, Tech Advisors, Inc., provides technology consulting and management services to a wide range of professional services organizations across the country, and is ranked among the Top 250 Managed Security Services Providers by MSSP Alert.

Since founding Tech Advisors with his twin brother Kevin more than 20 year ago, Konrad has overseen steady growth and expansion of the firm, which expanding services such as cloud computing and cybersecurity, as well as reaching a broader range of industries served. His previous experience as a CPA gives Konrad an understanding and appreciation of the financial side of technology, and he enjoys helping Tech Advisors’ clients connect the value of a well-managed IT infrastructure with business efficiency and profitability.

A nationally ranked swimmer while in college, Konrad continues to focus on fitness through hiking, competing in triathlons, golfing and tackling challenging Peloton rides. He and his wife Jeannie, a noted interior designer, divide their time between Massachusetts and Florida. They have a daughter, Rebecca, and two sons, Adam and Fritz.

After starting his career as a Certified Public Accountant, Kevin Martin found himself as the “designated technology expert” for the accounting firm for which he and twin brother Konrad both worked. This aptitude evolved into a significant career shift when Kevin and Konrad joined together to form Tech Advisors in 2002.

Kevin’s timing was perfect, as emerging technology was in the early stages of transforming not only the accounting field but virtually all other business segments as well. He has continued to stay a few steps ahead of the technology curve for clients, researching new products, designing new service programs, and managing Tech Advisors’ team of technicians and consultants.

Kevin lives in Medfield, MA with his wife Jennifer, their son Patrick, and daughter Anna. He is an avowed outdoorsman who enjoys camping, hiking, fishing and golf.

Jeff is one of the “originals” at Tech Advisors, joining Konrad and Kevin Martin as a Partner at the outset of the firm in 2002, after spending 10 years as a procurement specialist with a medical device manufacturing company.

Jeff is a Microsoft Certified Professional A+, and has played a key role in advancing the growing range of technology services the company offers to clients in business of all sizes, and across multiple industries. As the Chief Information Director, he now manages the Tech Advisor IT technical staff.

Jeff is a private pilot and also enjoys boating, traveling and “anything techie.” He lives in Marshfield, MA with his wife Maryann and sons, James and Brian.

Vinny joined Tech Advisors in 2015 and heads our new business efforts. Vinny’s technical background makes him adept at developing elegant solutions to a company’s IT challenges, while his business experience gives him the practical knowledge necessary to create a sound IT infrastructure without “going overboard” with technology.

Vinny has been instrumental in expanding awareness of Tech Advisors into new industries and market segments. He is able to convey to clients our ability – and willingness – to customize technology solutions to address specific needs. There are no “one-size-fits-all” or off-the-shelf solutions at Tech Advisors.

Prior to joining Tech Advisors Vinny was an Account Manager at iSheriff where he designed cloud-based email, web and endpoint security solutions for clients across 18 different territories throughout the US and Canada.

Vinny is CompTIA Project+ (PK0-004) Certified and a Certified Information Systems Security Professional (CISSP).

He earned his Associate Degree in IT Support from the University of Phoenix and is presently working toward his Bachelor Degree in Advanced Networking, also from the University of Phoenix. Originally from Farmingdale, NY, Vinny now lives in Mansfield, MA with his wife Connie, and son Vince.  When he is not solving problems for clients Vinny enjoys mountain biking and snowboarding.

Tech Advisors’ reputation for remarkable customer support and service is due in large part to Roland Coutu and his crew. Always available, our Technical Engineering Team is gifted with an ability to diagnose and resolve a wide range of technical issues, and is constantly updating their skills and knowledge, as well as maintaining top industry certifications, so as to resolve your issues faster.

Roland’s background as an IT consultant with the Randstad Corporation and 24 years as an IT specialist at Blue Cross Blue Shield of RI give him the ideal level of experience to manage our talented team. He is CompTIA certified in A+ and Network+.

Roland lives in Cranston, RI with his wife Tina-Marie. Roland has been a mobile entertainer for over 30 years. He now specializes in Children’s entertainment in the form of his Pop N Bop Kids bubble party and other musical events throughout the year.

Jim joined the Tech Advisors team in 2020 to build and implement the position of Client Relations Manager. One of his primary functions is to give our clients a primary point of contact to coordinate multiple facets of the Provider/Client Relationship and to streamline overall communication and accessibility to maintain the highest level of service.

In conjunction with this role, he also assists our clients in maintaining a strong security posture, as well as working collaboratively with them to ensure they are in compliance with the applicable regulatory entities. As a Certified Cyber Risk Strategist and Certified Compliance Coordinator, Jim is uniquely positioned to provide a critical, preemptive analysis of each client’s infrastructure, security, and regulatory compliance needs, which allows us to constantly improve their security posture and operational maturity to better prepare our clients for the fast-evolving threat landscape.

Jim grew up in Upstate NY, and after spending 20 years in the Metro West area of Boston, was able to move back to his hometown on Lake George, where he enjoys cycling, golfing, boating, hiking, and spending time with his wife and two daughters.

Jay’s experience in client relations makes him the indispensable man in the middle of coordinating client requests for service and technical assistance. The critical task of getting the right technician to solve the problem is made easier and faster thanks to Jay’s ability to quickly assess a client’s need and match it up with the most knowledgeable member of Technical Engineering Team.

A resident of Westwood, MA, Jay enjoys gardening and helping others in his spare time.

Xabriel is a member of the Technical Engineering Team that supports our clients’ IT systems and networks, including cloud-based systems. He has deep experience in maintaining and administering computer networks and related computing environments, including network communications and information systems, applications software, hardware, and configurations. He is certified as CompTia A+ and Network+, Server+, and MCP Equivalent training and experience.

Xabriel joined Tech Advisors in 2012, after a career as a network technician for Saints Medical Center. He lives in Canton, MA.

When a client needs a custom-configured IT system the call goes to Kyle Keegan. He is our “go to” guy for designing a system that is based on a clear assessment of a client’s specific business and operational needs – not just an out-of-the-box arrangement. Kyle also is an expert in server and domain administration, networking support, and Help Desk troubleshooting.

Kyle joined Tech Advisors in 2017 after a career with AKA Computer Solutions as a field service technician. A resident of Quincy, MA, he enjoys woodworking and sports – both watching and playing.

As a Support Engineer on the Help Desk, Catherine Kontogiannis plays a key role in setting up new users and making sure clients are able to get back to work swiftly after hitting a technical snag.

Prior to joining the Tech Advisors team in 2021, she was a Dell Field Service Technician, performing warranty repair work on laptops and desktops in the Boston area.

Catherine’s fascination with technology and repairing things dates back to her childhood days in Arizona. Her father brought home a computer and a book on programming, encouraging the kids to figure it out. Her mom always made sure that tools were on hand. So, at 5 years old, she grabbed the wrenches and took off the training wheels on her bike to go riding with the big kids–of course there were some skinned knees along the way.

After graduating from Barry University in Miami, with a B.S. in Chemistry, Catherine worked in the Quality Assurance lab at Althin Medical. Choosing to stay home while her children were young, she re-entered the workforce as an assistant in the Technology & Engineering classes at Dartmouth Middle School. Staying in the education space to accommodate her family’s schedule, she also completed a series of Cisco Network Academy courses, earning her CompTIA A+ certification.

In her spare time, Catherine enjoys gardening and has a special appreciation for National Parks.

Patrick Keenan joined the Tech Advisors team in 2020, and in so doing, he realized his dream of a career change into the field of IT. Ever since childhood, he has been fascinated by computers, technology, the Internet and what “makes it all tick.”

Patrick came to Tech Advisors after a decade in the nonprofit sector. Most recently, he was Director of Marketing for the Worcester Chamber Music Society. Before that, he was Director of the Willard House and Clock Museum in North Grafton, a world renowned historic house museum which is a site on the National Register of Historic Places.

He holds a Bachelor’s Degree from UMass Dartmouth and a Masters from Boston University. Currently, he is pursuing a degree in Enterprise IT and is studying for Comp TIA A+ certification.

What Patrick loves about his work here is the chance to help people solve problems.

Outside the office, Patrick enjoys spending time with his daughter Bridget; he also enjoys playing the guitar, and traveling. He has visited Ireland and Germany, as well as many locations in the United States.

In his post as a support engineer, Ronal Asencio is a key player in ensuring that any day-to-day issues experienced by clients – either software or hardware – are handled speedily and thoroughly.

Prior to joining the Tech Advisors team in 2022, Ronal worked as a service desk technician with Bahwan Cybertek, serving as the first point of contact for clients in need of assistance with software issues in addition to troubleshooting POS machines, Microsoft Office 365 Suite, card readers, and scanners.

Ronal’s professional experience also includes employment with CNA in a help desk capacity, supporting in excess of 10,000 users with software including Citric, Tap, VPN, Okta, Vsphere and Softphone.

A graduate of Quinsigamond Community College with an associate’s degree in science/computer system engineer, Ronal is a certified Help Desk Technician and is presently working to attain his Security + certification.

Ronal is more than happy to assist clients whose first language is Spanish as he is fluent in the language. He makes his home in Leominster, Massachusetts, and enjoys playing basketball for pleasure and to relieve stress!

Patrick has been a member of the Tech Advisors’ team “on and off” for seven years and is now a true blue full-time support engineer with us.

Patrick’s primary responsibilities include help desk ticket work, and he is also in training to become Tech Advisors’ automation manager.

A graduate of High Point University with a degree in Business Administration, Patrick has six years of programming experience in Java, Python, and web design languages (PHP, HTML, CSS, JavaScript), and SQL.

He is a resident of Lantana, Florida and enjoys national and international travel, hiking, and programming.

Since joining the Tech Advisors team in March of 2023, Joey Giuffre has made an impact by taking on our Level 1 (first level of support) tickets and projects that come across the helpdesk and can be counted on to provide escalation expertise when needed.

Joey has been involved in the IT industry since he was a freshman at Bristol-Plymouth Vocational Technical High School where he completed a 4-year computer networking technology program. By age 16 he transitioned from the internal helpdesk at the school to taking on a co-op position with an area defense contractor. You read that right – at age 16! And since Joey is not one to blow his own horn, we’ll do it for him. We discovered that he was named the State Champion Information Technology Service by SkillsUSA in 2022, an award associated with his high school alma mater.

He holds Comptia A+ certification and is Microsoft Technology Associate (MTA) certified in Windows Fundamental and has a self-described “knack for the hardware side of the industry, adaptability, and a passion to learn and develop professionally.”

A resident of Raynham Massachusetts, Joey’s  hobbies include anything Tech or automotive related, and motorsports.

Coming from a long-standing tenure at a large public Managed Service Provider where she rose up the ranks to become accountant, Melanie Pierce may hold the title of bookkeeper for now but is in training to become Tech Advisor’s Chief Financial Officer.

And when we say “rose up the ranks” we mean it! Melanie started at that MSP at the age of 17 as a file clerk, working her way up to accounting clerk after she graduated from high school and then continued up the ladder.

Now, as Tech Advisor’s soon-to-be CFO, Melanie is taking all those years of on the job training to new heights.

A resident of Conroe, Texas, Melanie is the proud mother of Riley, age 27, Maya, 19, and Kira, 18.